IT-Help Desk Support Specialist

Program #311547

One Year Technical Diploma

The IT-Help Desk Support Specialist Curriculum Sheet (PDF) will identify the course requirement and acceptable alternative options as 'OR' selections.
Example: Written Communication (10-801-195), OR English 1 (20-801-201) as an acceptable alternative.

IT-Help Desk Support Specialist information page.

Classes in IT-Help Desk Support Specialist

last updated: 09:01:49 AM Nov 7 2009

Below is a listing of the courses that comprise this program. This listing is in recommended order for completion. However, many programs do not require enrollment restricted to this format.

Clicking on each course will provide information regarding class availability for upcoming semesters.

• Catalog # Class name Credits
   

First Term

• 10103136 Word - Intermediate 1
   
• 10107111 Careers in IT 1
   
• 10150160 IT Security Awareness 1
   
• 10154122 IT Service Concepts 3
   
• 10154146 Help Desk Tools & Techniques 3
   
• 10154189 Computer Hardware Essentials 3
   
• 10801195 Written Communication 3
   

Second Term

• 10103139 Excel - Intermediate 1
   
• 10107175 Job Search Preparation 1
   
• 10150101 Network+ Essentials 3
   
• 10154147 Support Emerging Technologies 3
   
• 10154148 Help Desk Specialist Intern 3
   
• 10154191 A+ IT Technician 3