Programs » IT-Help Desk Support Specialist » Classes » Help Desk Specialist Intern

Help Desk Specialist Intern

Catalog #10154148

Learn the "value added" importance of an IT support professional by performing at least two job shadowing assignments at are IT Support or Help Desk operations. Receive on-the-job Help Desk environment work experience with instructor supervision in area companies. By consent of instructor, a special project may be substituted for the internship. Prerequisites: Careers in IT, 10-107-111; IT Service Concepts, 10-154-122; Help Desk Tools and Techniques, 10-154-146; Computer Hardware Essentials, 10-154-189; and completion of or concurrent enrollment in Network+ Essentials, 10-150-101; Supporting Emerging Technologies, 10-154-147; A+ IT Technician, 10-154-191; and Job Search Preparation, 10-107-175.

Credits: 3

Prerequisites: Prerequisites: Careers in IT, 10-107-111; IT Service Concepts, 10-154-122; Help Desk Tools & Techniques, 10-154-146; Computer Hardware Essentials, 10-154-189; and completion of or concurrent enrollment in Network+ Essentials, 10-150-101; Supporting Emer

Outline of Instruction

Course Offerings

last updated: 03:01:00 PM Nov 21 2009

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Catalog/Class # Semester Class Dates Meeting Times Instructor Mode of Instruction  

 

10154148
Class #63986
Spring 2009-2010 Jan 11 2010 -
May 12 2010
10:30 AM - 12:20 PM
M W
Koci,Ronald E  Hybrid Seats Available: 6