Covers the development of appropriate public, client and staff relations; telephone etiquette, making appointments, managing records, client services and education, and personal grooming and attire. Legal requirements of record keeping as well as an introduction to the rules and regulations governing the veterinary and laboratory animal technician will also be discussed. Prerequisite: 10-091-170 Veterinary Medical Terminology and 10-091-105 Occupational Preparation.
Credits: 1
Prerequisites: Prerequisite: 10-091-170 Veterinary Medical Terminology and 10-091-105 Occupational Preparation
This is a list of classes scheduled at various MATC locations. For complete, up-to-date information - including availability - please search for classes through Inside MATC.
Catalog/Class # Semester Class Dates Meeting Times Instructor Mode of Instruction
10091131
Class #54356
Spring 2008-2009
Jan 16 2009 -
May 15 2009
10:30 AM - 11:20 AM
F
Christian,Kristen A
In Person